I found the following quote in some papers buried in a pile on my desk. My notes say it was from Joann C. Guter in Discover but I haven’t been able to track it down (if you know more about the original source, I welcome the information!):
Practice doesn’t make perfect, nor is it supposed to. […]

In many towns here in New England, citizens come together at least once a year for Town Meeting Day, when the business of the community is conducted.
As a conflict practitioner, I am always interested in how people engage one another and debate the life of the community. Sometimes the differences are dealt with well and […]

I was talking with a fellow mediator and trainer the other day when the conversation moved to our experience training new mediators. We shared the joys of seeing people use the skills and abilities that they had already developed prior to starting to become a mediator. We also talked about some of the obstacles that […]

A few days ago, I shared the first part of my delightful interview with conflict resolution pioneer Mary Parker Follett, with whom I connected courtesy of Albie Davis. In Part 1, I asked Mary, “Since the election is now over, what is your thinking about how we might do a better job of governing […]

Mary Parker Follett, a pioneer in the field of conflict resolution, was also known as the “prophet of management.” In her prolific writing and creative thinking about all forms of human interactions, Ms. Follett paved the way for some of the best of the current thinking in conflict resolution and in organizational management. […]